DYMO® AND TELEMAGIC MAKE CUSTOMER CONTACT PROBLEMS DISAPPEAR

Author by Anonymous

Dallas, Texas (January 16, 2001)— DYMO Corporation, the world’s only PC and Macintosh based labelling specialist and TeleMagic, the market leader in sales, business and contact management automation software, recently announced the integration of their respective flagship product lines.



By incorporating DYMO'S unique LabelWriter® software within the award winning TeleMagic Enterprise for Windows product, TeleMagic users can now print perfect, professional looking, labels quicker than ever before.



Whether for a single shipment, a mailing to hundreds of customers, or a label for a name badge, a DYMO LabelWriter makes labels appear just like, well, magic.



No waste. No mess. No printer jamming. Just perfect, professional looking labels every time. And at speeds which need to be seen to believed - up to 2 seconds a label, making a DYMO LabelWriter label printer the fastest on the market.



With over 40 built in label templates - and powerful, easy to use, software provided for users to design their own labels - favorite fonts, corporate logos and graphics can be quickly incorporated and printed. Easily shared over a network, DYMO's LabelWriter software even includes a database, which saves labels for instant recall!



“In today’s world” comments Rick Constantine, DYMO’s Director of Business Development “effective customer relationship management (CRM) is fast becoming an integrated, core business process and one which offers business a real opportunity to achieve competitive advantage.



“DYMO’s goal is to help businesses exploit that opportunity, and we are delighted to have created an alliance with one of the market leaders in contact management automation, TeleMagic.”





TeleMagic Enterprise for Windows software, incorporating DYMO’s unique labeling technology, is available from any of its 500 authorized marketing partners worldwide—visit its website at www.telemagic.com for details.



“Keeping up with sales leads, customer information, and business trends can be a huge job” concludes Karen Brittan, TeleMagic's Vice President “but an essential one for any successful business. TeleMagic Enterprise for Windows is designed to keep track of all of this information by organizing the flow of information throughout a company. The integration of DYMO's unique label printing software completes the CRM loop by making it easier than ever to keep in contact with customers."



TeleMagic software products are sold exclusively through a channel of qualified Authorized Marketing Partners (AMPs) who can maximize the system’s customization features for any business environment. Each of these AMPs offer new and innovative functionality using the system’s trademark flexibility. TeleMagic, first released in 1985, was one of the early innovators of customer relationship management software. As a fully customizable, three level relational database, TeleMagic has expanded its product line to include TeleMagic NetClient, the Browser Edition, Prospect Module and the Auto Responder.



TeleMagic is a subsidiary of Sage Group plc., located in Newcastle-Upon-Tyne. Dallas based Sage U.S Holdings, Inc. is the developer of TeleMagic, the premier customer relationship management software for any business.



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Company and Product information





DYMO Corporation, based in Stamford, Connecticut, is an Esselte Office Products company, the world’s largest manufacturer of office products. For more information about DYMO®, please visit www.dymo.com.

The DYMO LabelWRITER® is the leading desktop label printer on the market and recognized as a core PC or Macintosh peripheral for anyone with labeling needs. The range comprises three models: the EL40, EL60, and Turbo. All three models connect to any PC or Macintosh with a USB or Serial port. Each printer comes with DYMO Label Software, an easy to use program that incorporates a built in label designer and a list manager to store frequently used labels for instant recall. The EL60 and Turbo models also offer the ability to print Internet Postage.



TeleMagic is part of Sage U.S. Holdings, Inc. and is the leading software product in the areas of sales automation, contact management and business automation. TeleMagic Inc. was established in 1985 with the vision of automating sales tasks, such as managing appointments, scheduled calls, mailings and meetings. Its most recent product, TeleMagic Enterprise was recently voted "Gold Best-in-Class" in the 2000 User's Choice Award sponsored by Customer Support Magazine and Real Market.



TeleMagic’s strategy is to support the current and rapidly developing communications technologies that users need to run their businesses more effectively. The inclusion of multimedia communications capabilities for telephony-related markets includes voice, fax, wireless messaging, Internet E-Mail, and Internet integration features within its product lines. Future forms of business communication will be integrated into TeleMagic, including video, fax on demand, inbound fax, and possibly interactive voice response and voice mail.